TERMS OF SERVICE

• Minimum age & authorityYou must be at least 18 years old (or the age of majority in your jurisdiction) and have the legal authority to enter into these Terms.
• Account securityYou are responsible for your credentials and all activity under your account. Notify us immediately of unauthorized use.
• Accurate informationProvide current, complete, and accurate registration and billing details, and keep them updated.

• LicenseSubject to these Terms, Rescene grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.
• RestrictionsYou will not (and will not permit others to):
  1. Copy, modify, or create derivative works of the Service.
  2. Reverse engineer, decompile, or attempt to extract source code (except to the extent such restriction is prohibited by law).
  3. Bypass or breach security or rate limits.
  4. Access the Service to build a competing product.
  5. Use the Service in violation of law, third-party rights, or these Terms.
• Accurate informationProvide current, complete, and accurate registration and billing details, and keep them updated.

• Definitions “Customer Content” means media and data you or your users upload or provide to the Service (e.g., photos, videos, 3D tours, floor plans, prompts, presets, listing links/metadata). “Outputs” means results generated by the Service from Customer Content.
• Ownership of Customer Content You retain all rights in Customer Content, subject to the licenses below.
• License to operate the Service You grant Rescene a worldwide, limited, non-exclusive license to host, process, reproduce, transform, and display Customer Content solely to provide, maintain, and support the Service (including quality assurance, troubleshooting, content moderation/abuse prevention, and storage/backups).
• Ownership of Outputs As between you and Rescene, and to the fullest extent permitted by law, you own the Outputs we generate from your Customer Content. You are responsible for reviewing Outputs and for how you use them.
• Feedback If you provide feedback or suggestions, you grant Rescene a perpetual, irrevocable, royalty-free license to use it without restriction.

You agree to:

• Accuracy & disclosures Not misrepresent property attributes or omit material facts. Label edits where necessary under applicable MLS/advertising rules (e.g., “virtually staged,” “rendered,” “decluttered,” “day-to-dusk”).
• Permissions Obtain all necessary rights and consents (e.g., from photographers, owners, occupants, brokers) for Customer Content and your use of Outputs.
• Prohibited content No illegal, infringing, deceptive, defamatory, hateful, or privacy-violating content; no personal data of minors; no biometric or sensitive data without required consent.
• Compliance You are solely responsible for compliance with real-estate, consumer protection, privacy, and advertising laws and MLS policies in your markets.

• Model improvement (with opt-out) As described in our Privacy Policy, Rescene may use uploaded media to train, fine-tune, and evaluate our AI models to improve accuracy and quality. You may opt out of future training use at any time by contacting privacy@rescene.studio; opting out does not affect processing needed to operate the Service or past lawful processing.
• Third-party AI providers Rescene may use third-party AI/ML infrastructure under strict agreements. Such providers must not use your Customer Content for their own model training or purposes beyond providing services to Rescene.

• Credits The Service may be purchased and consumed using credits. Each action/edit consumes credits per our then-current pricing and consumption rules.
• Fulfillment An order is fulfilled when the requested edit(s) render and the Output is made available for download or via API/UI. Turnaround times are estimates, not guarantees.
• Non-Refundable All credit purchases are final and non-refundable, including where the Output quality does not meet your expectations, to the maximum extent permitted by law. Credits have no cash value and are not transferable or resellable unless we explicitly agree in writing.
• Re-runs & fixes If an Output fails due to a verified technical error on our side, Rescene may, in its discretion, re-run the edit at no additional credit cost or credit your account. This is your sole and exclusive remedy for failed jobs.
• Expiration Credits may expire as stated at purchase or in your plan; expired credits cannot be reinstated.
• Taxes & changes Prices exclude taxes unless stated. We may change pricing, credit consumption, or features on notice (for subscriptions, changes apply at renewal unless otherwise stated).

• Billing authorization You authorize Rescene (and our payment processors) to charge your payment method for subscriptions, credit packs, and applicable taxes/fees.
• Renewals & cancellation Subscriptions renew automatically unless canceled as stated in your plan. Cancellation prevents future renewals; fees already paid are non-refundable except where required by law.
• Chargebacks You agree not to make unjustified chargebacks. If you initiate a chargeback we consider invalid, you remain responsible for amounts due plus any associated fees.

• Changes We may modify, discontinue, or impose limits on any feature or part of the Service. If we materially reduce core functionality of a paid plan during a term, your sole remedy is to cancel the plan effective at the end of the current billing period.
• Beta/preview Some features may be labeled alpha/beta/preview. They are provided AS IS, may be unavailable or inaccurate, and may be discontinued at any time.

• Your warranties You represent and warrant that you have all rights and consents necessary to upload Customer Content and to use Outputs as intended; that your use complies with laws/MLS policies; and that you will not rely on the Service as the sole basis for disclosures or compliance.
• Service disclaimer THE SERVICE, OUTPUTS, AND ALL RELATED MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” RESCENE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OR RELIABILITY OF OUTPUTS. EDITING RESULTS VARY BY INPUT QUALITY AND CONTEXT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• No indirect damages RESCENE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS/REVENUE/GOODWILL; OR LOSS OR CORRUPTION OF DATA.
• Cap RESCENE'S TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO RESCENE FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
• Basis of bargain These limits form an essential basis of the bargain and apply even if a remedy fails of its essential purpose.

Some jurisdictions do not allow certain limitations; in that case, the limitations apply to the fullest extent permitted.

You will defend, indemnify, and hold harmless Rescene, its affiliates, and their officers, directors, employees, and agents from and against claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

1. Your Customer Content or Outputs
2. Your use of the Service
3. Your breach of these Terms
4. Your violation of law or third-party rights.

• Suspension/termination We may suspend or terminate your access (in whole or part) if you breach these Terms, create risk, or if required by law. You may terminate at any time by closing your account.
• Effect Upon termination, your license ends and you must stop using the Service. We may delete Customer Content after a reasonable period, subject to legal obligations and our backup schedules.
• Survival Sections that by their nature should survive (including 3-4, 5-8, 10-11, 12-17, 19-22) will survive termination.

Please read this section carefully. It affects your rights. To the extent permitted by law:

• Informal process Before filing a claim, you agree to email privacy@rescene.studio with a description of the dispute and attempt to resolve it informally within 30 days.
• Arbitration If not resolved, disputes will be resolved by binding arbitration administered by JAMS or AAA under their rules. The seat of arbitration is Delaware, and one arbitrator will preside.
• Class waiver Disputes must be brought only in your individual capacity, not as a class or representative action. No class arbitrations.
• Opt-out You may opt out of arbitration/class waiver by emailing privacy@rescene.studio within 30 days of first agreeing to these Terms; your opt-out applies prospectively.

If arbitration is not enforceable for a given claim, exclusive venue will be the state or federal courts located in Delaware, and you consent to jurisdiction there. Consumers in jurisdictions prohibiting mandatory arbitration/class waivers retain any non-waivable rights.

• Entire agreement These Terms (and any order forms/plan details and our Privacy Policy) are the entire agreement between you and Rescene regarding the Service and supersede prior agreements.
• Order of precedence If there is a conflict between these Terms and an order form or DPA signed by both parties, the signed document controls.
• Assignment You may not assign these Terms without our consent; we may assign to an affiliate or in connection with a reorganization, merger, or sale of assets.
• Severability; waiver If any provision is unenforceable, the remainder stays in effect. Failure to enforce is not a waiver.
• Notices We may provide notices via email, in-app, or posting. You consent to electronic communications. Legal notices to Rescene should be sent to privacy@rescene.studio.

Rescene Privacy & Terms Team privacy@rescene.studio https://rescene.studio